In business since 1992, Ulla de Stricker has helped a wide variety of clients in information and knowledge management projects. This experience revealed that organizational culture is a key factor in determining whether efforts to manage information and facilitate knowledge capture and use will succeed. She has spoken and written extensively about the matter, for example in Knowledge Management Practice in Organizations: The View from Inside (IGI Global). Typical projects involve an examination of an organization’s current practices and the challenges and opportunities that may be associated with those practices, followed by the development of recommendations for new practices that are aligned with organizational priorities. In her comments, Ulla will share some highlights from her many years of consulting and suggest ways in which to understand how culture drives behaviors and investments in information management.